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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaleb Krist

Kaleb Krist

February 21, 2026

5  out of  5
rating by Kaleb Krist
"Eric made my time as a first time buyer very easy and gave me a great deal on my car"
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JeanAnn Smith

February 4, 2026

5  out of  5
rating by JeanAnn Smith
"Great experience overall. The team was professional, responsive, and took the time to explain my options clearly. I felt supported throughout the process and confident in the coverage I chose. Highly recommend."
We responded:
"Ms. Smith, thank you for your review and letting people know how amazing the PHSF team takes care of our Tennessee neighbors."
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Savannah Grace DuBose

February 3, 2026

5  out of  5
rating by Savannah Grace DuBose
"Paul’s team is outstanding!"
We responded:
"Thank you Ms. DuBose, your review is greatly appreciated. "
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Lalita Stepanova

February 3, 2026

5  out of  5
rating by Lalita Stepanova
"I had a great experience with Mr. Humphries at State Farm. He was very knowledgeable, patient, and took the time to explain all my options so I could make the best decision based on my circumstances. I never felt rushed off the phone and truly felt that he had my best interests in mind. Highly recommend!"
We responded:
"Lalita, you rock! Thank you for review and recommending PHSF. "
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Adam Montgomery

February 2, 2026

5  out of  5
rating by Adam Montgomery
"Eric did a great job helping me pick a policy that was best for my needs while being conscious of my budget! Great customer service, highly recommend!"
We responded:
"Adam, thank you for the great review. We truly appreciate the opportunity to protect what matters to you most. If you ever know of someone who could use the same level of service, we're always here to help - Paul Humphries State Farm."
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Laura Jones

January 30, 2026

5  out of  5
rating by Laura Jones
"We have been with State Farm for more than 30 years. Paul and his team are awesome! They take care of all our insurance needs."
We responded:
"Ms. Jones, thank you for your review and being a valued with the PHSF agency. "
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Martha Rivas

January 6, 2026

5  out of  5
rating by Martha Rivas
"Teresa Catalan was great at finding us the lowest price a month. She was very professional as well."
We responded:
"Thank you Martha, our rates have been phenomenal to kick off 2026. Thank you for your review and being a part of the PHSF family. "
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Desiree Catalan

January 5, 2026

5  out of  5
rating by Desiree Catalan
"I got great service from Teresa, she was super sweet."
We responded:
"Desiree, Teresa is an absolute rockstar. Thank you for the review and putting the word out. "
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Linda Brown

December 31, 2025

5  out of  5
rating by Linda Brown
"Paul is a professional person and helps with all insurance needs. Staff are also professional and caring. I recommend them for all insurance needs."
We responded:
"Ms. Brown, thank you tremendously for allowing my office to service your insurance needs. "
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Mark Long

December 23, 2025

5  out of  5
rating by Mark Long
"Very easy transactions from Paul and his team. Very prompt and informative. Glad to have my home needs handled by Paul."
We responded:
"Mark, I appreciate your review and letting the folks in TN know about our office. I hope you have a great start to 2026! "
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Todd Nye

December 22, 2025

5  out of  5
rating by Todd Nye
"Marty was very helpful & friendly"
We responded:
"Todd, thank you for your review. Marty has been the glue for the office for a long time. We appreciate your business and allowing us to service your insurance needs. "
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Broughton

December 18, 2025

5  out of  5
rating by Broughton
"Trenton was amazing, Very knowledgeable of the business very pleasant gentleman!!! Love working with him!"
We responded:
"Brock, the news is out. My team has been really took the next step when it comes to taking care of our policy holders. Thank you for the review! "
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Cole Smith

December 16, 2025

5  out of  5
rating by Cole Smith
"I definitely recommend ! Great service and hard working!"
We responded:
"Cole, thank you for your review. I hope our good neighbors in the community also know what an amazing job you do with your lawn care business. "
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Tammy Foster

December 15, 2025

5  out of  5
rating by Tammy Foster
"I was assisted by Trenton Simpson. He was very informative, polite and professional. Mr. Simpson definitely has great customer service skills."
We responded:
"Ms. Foster, you have no idea how much gratitude we have for your review. My team goes above and beyond to ensure our customers needs are are met. "
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Gema Ramos

December 15, 2025

5  out of  5
rating by Gema Ramos
"Son los mejores gracias por ayudarme"
We responded:
"¡Muchas gracias por su resena. Nos alegra saber que pudimos ayudarle! "
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Zanetta Mason

December 12, 2025

5  out of  5
rating by Zanetta Mason
"Amazing customer service! Trenton was extremely knowledgeable and responsive. I appreciate the time and effort that took place in assisting me."
We responded:
"Ms. Mason, thank you for your review and allowing our amazing team to assist you. "
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Via Daniels

December 12, 2025

5  out of  5
rating by Via Daniels
"My friend Ashley k. Recommended paul humphries for business and I trust her judgment if your in the market for great coverage!"
We responded:
"Via, we are so thankful for our neighbors being good neighbors. Please pass along to all of your friends how great PHSF team are."
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Malcolm Erwin

December 12, 2025

5  out of  5
rating by Malcolm Erwin
"I couldn’t be happier with the service I received from my State Farm agent Paul Humphries and his predecessor Trenton Simpson. From the very first conversation, they were professional, knowledgeable, and genuinely committed to helping me find the best coverage. They took the time to explain every detail, answered all my questions, and made the entire process incredibly smooth. It’s rare to find someone who treats you like a person instead of a policy number, but that’s exactly what they do. If you’re looking for an agent who goes above and beyond, look no further—highly recommended!"
We responded:
"Mr. Erwin, I have to say you have put a host of smiles of the faces of my team. We sure appreciate your review and the shot out to our newest asset Trenton. We are happy to serve you and your insurance needs. "
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Anjel Griffey

December 8, 2025

5  out of  5
rating by Anjel Griffey
"I have had a variety of coverages with State Farm for nearly 46 years. State Farm has not failed me yet. My agent, Paul Humphries, has always been professional and very caring of any questions or concerns that arise. Mr. Humphries and his staff always takes care of any service needed in a timely manner. I am grateful."
We responded:
"Ms. Griffey, thank you so much for your review. Your loyalty over the years means so much to our whole team. My team and I are committed to delivering the same level of service every time you need us! "
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Nicole Yarbrough

December 4, 2025

5  out of  5
rating by Nicole Yarbrough
"Paul is knowledgeable, friendly and approachable. He is so great to work with!"
We responded:
"Nicole, you are a rockstar. Thank you for the plug and your support we share as agents. Wishing you continued success as we provide exceptional service to our policy holders. "
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Moaz Kassaby

November 26, 2025

5  out of  5
rating by Moaz Kassaby
"Very professional and helpful team"
We responded:
"Moaz, your review is greatly appreciated and we will strive to continue to provide the best service possible. "
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Luis Baiton

November 26, 2025

5  out of  5
rating by Luis Baiton
"Gracias por su muy bien servicio al cliente. Thank you for the great customer service in spanish and english!"
We responded:
"Luis, gracias por su reviso. Es nuestro placer poder asistirle. "
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Travis Watson

November 8, 2025

5  out of  5
rating by Travis Watson
"Knowledgeable Insurance Agent with great staff and very customer friendly"
We responded:
"Travis, thank you for your review. My staff and I are very humbled and appreciative. "
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KL Thompson

November 7, 2025

5  out of  5
rating by KL Thompson
"When it comes to serving the community. Education of insurance Paul is the guy to call. Th aks for your attention to detail."
We responded:
"Mr Thompson, we sure appreciate the review and shout out for PHSF. "
Profile photo of Jo Tate

Jo Tate

November 3, 2025

5  out of  5
rating by Jo Tate
"I received a prompt return phone call. The agent that spoke to me was very professional, polite, and knowledgeable. The service that I received was extremely professional. I highly recommend this company. The agent I spoke to is Eric, he took the time to answer my questions. Plus he insured my home and car with great low rates."
We responded:
"Jo, thank you allowing PHSF to be your local agent. Your review is very much appreciated. "