State Farm® Insurance Agent Paul Humphries

"You can’t never call them, I called them for multiple times. Even I left a message, they never call back."

"Excellent service great person and office to do business with. I would certainly recommend for auto, home, life insurance"

"Paul helped me create a legacy plan for my children. He also assisted my daughter who is a college student with getting a renters policy and personal articles for her laptop and tablet."

"Paul Humphries Insurance is truly the best in the business.

In my opinion, Paul Humphries and his entire team deserve to be recognized as one of the very best insurance agencies in East Tennessee. Their level of service, professionalism, and genuine care for their clients is something you don’t come across every day. I would confidently recommend them not only throughout East Tennessee, but across Tennessee and, honestly, beyond.

What really sets Paul and his team apart is that they genuinely care about their clients. They take the time to listen, understand your needs, and help you find the right coverage without making you feel pressured or trying to sell you something you don’t need. They are down-to-earth, honest, approachable people who treat their clients like real people—not just another policy number.

Insurance can be complicated, but Paul and his team make the process straightforward and easy to understand. They are there when you need them, they answer your questions, and they make you feel like someone is actually looking out for your best interests.

If you’re looking for an insurance agency that combines professionalism with genuine personal service, I highly recommend Paul Humphries Insurance. In my experience, they set the standard for what an insurance agency should be.

Five stars doesn’t really say enough. Paul Humphries and his team have earned every one of them."

"I spoke with Marty and she was very helpful to get me a new insurance card and also to check on a claim status."

"Good guy gonna get you what you need and keep the price down."

"Mr. Humphries was very instrumental in getting me a great quote on car insurance...He was very professional and helpful on some vital information for life insurance."

"How was very professional, friendly and diligent in getting me the information I requested."

"I had the pleasure of working with Paul for my insurance, and I was really impressed. Paul knows his stuff, is super professional, and always quick to respond. He took the time to get to know my situation and gave me clear, detailed advice to make sure I got the best coverage. His attention to detail and friendly vibe made everything go smoothly. I totally recommend Paul to anyone looking for awesome insurance services five star indeed."

"I recently had the pleasure of working with Paul for my insurance needs, and I couldn’t be more impressed. Paul is knowledgeable, professional, and incredibly responsive. He took the time to understand my situation and provided clear, thorough guidance to ensure I had the best coverage. His attention to detail and friendly approach made the whole process seamless. I highly recommend Paul to anyone looking for top-notch insurance services—definitely a five-star experience!"

"Great experience! Best quote! Saved me hundreds of $$! Eric was super easy to work with - very professional, patient, and communicated every update!"

"Excellent service!!!"

"Jamal gave me quick, friendly, and professional service. Paul Humphries State Farm cares about their clients!"

"Very patient and helpful. I'm very happy with my move to Paul Humphries State Farm."

"Paul Humphries- State Farm Insurance agency is great and affordable. All the agents are very professional and helpful. Jamal Irby is exceptional and he goes far and beyond to make you get what you need. Thank you all for being so great and having excellent customer service."

"Gives exceptional service!!!
6/22/2026 - great service!!"

"I just had a great experience with them earlier, they are very helpful and are willing to answer all of my problems, I have State Farm for 20 years and more to come. Thankyou"

"Thanks for your help and all you do!"

"Recently had an issue with my auto billing, I called Paul Humphries State Farm spoke to a very nice man who didn’t promise to fix it but promise to get to the bottom of the issue. He literally called back within minutes resolving the matter. Above and Beyond. I’m very satisfied with their insurance and those who work at the location, always very helpful. Even when it’s a computer issue they get to the bottom of it. Thank you!!! 5 stars."

"The best auto insurance in the entire country and world"

"Shout out to Jamal for helping me with my payments. Thank you so much, and to the rest of the team here. They are professional and helpful. GOAT service"

"Helped with everything, I didnt have to worry about nothing! Jamal was amazing!"

"We received top notch personalized service with Eric Krist through Paul Humphries State Farm office. He was professional and courteous and we want to thank him for a great rate! Highly recommended!"

"Questions are answered promptly and always very helpful"

"I have been with this agency for along time , C. Hartsell days, I was worried when it changed over the customer service would change but it has not! Same great service and customer care as always, they answer my questions and have helped me navigate a few “ worst case scenarios” too. It might be higher priced insurance but for the level of care I get I feel fully covered , supported, protected via their guidance via the Team @ Humphries State Farm!"